Terms of Service
1. Acceptance of Terms
By accessing or using StudioLedger (the "Platform"), you agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users, including creators (service providers) and marketmakers (buyers).
Your continued use of the Platform constitutes acceptance of these Terms as they may be amended from time to time. If you do not agree to these Terms, you must not use the Platform.
Related documents that form part of these Terms:
Connecting a wallet (Xaman, MetaMask, Phantom, GemWallet, or Crossmark) to your account constitutes explicit acceptance of all wallet integration risks outlined in Section 12 (Risk Disclosure).
2. Eligibility and Accounts
2.1 Age Requirement
You must be at least 18 years old to use the Platform. By creating an account, you represent and warrant that you are 18 years or older in your jurisdiction.
2.2 Account Creation
The Platform uses Google OAuth as the primary authentication method. You may optionally connect a cryptocurrency wallet to your account.
When you sign up via Google OAuth:
- A platform-managed XRPL account is automatically created on your behalf
- You will be assigned a unique XRPL address managed by StudioLedger
- Your XRPL address is private by default and not publicly displayed unless you choose to connect an external wallet and make it visible
When you connect an external wallet (Xaman, MetaMask, Phantom, GemWallet, or Crossmark):
- You retain full control of that wallet's private keys
- Transactions initiated via external wallets use your own keypairs
- You assume all responsibility for securing your wallet credentials
2.3 Phone Number Collection
During signup, you must provide a valid phone number. This is used for:
- Account verification
- Communication regarding transactions and disputes
- KYC/AML compliance
2.4 Know Your Customer (KYC)
KYC is mandatory for all users before any transaction on the Platform. This is required under Australian AML/CTF Act 2006 obligations (AUSTRAC VASP registration).
You must provide:
- Legal name (matching government ID)
- Date of birth
- Government-issued photo ID (passport, driver's license)
- Proof of address
- Beneficial ownership information (if applicable)
The Platform will not process any escrow, payment, or MCC-related transaction until KYC verification is complete. Verification typically completes within 24–48 hours.
2.5 Account Responsibility
You are responsible for:
- Keeping your Google account and password secure
- All activities under your account
- Notifying us immediately of any unauthorized access
- Accurate and complete information in your profile
StudioLedger is not liable for unauthorized access resulting from your breach of these security obligations.
3. Nature of Services
3.1 Role as Facilitator
StudioLedger is not a party to the contracts you create on the Platform. We are a transaction facilitator and technical service provider.
Specifically:
- We do not employ creators or marketmakers
- We do not own or manage the intellectual property in work produced
- We do not assume liability for the quality, timeliness, or legality of delivered work
- We do not mediate the substance of negotiations—only provide the tools and escrow mechanism
3.2 VASP Registration
StudioLedger is registered with AUSTRAC as a Cryptocurrency Exchange / Transfer Facilitator (VASP — Virtual Asset Service Provider). As a VASP, we:
- Report suspicious transactions to AUSTRAC
- Comply with the AML/CTF Act 2006
- Implement KYC and sanctions screening
However, we are explicitly not a Money Transmitter and do not hold or invest user funds. Escrow balances are locked on the XRPL blockchain, not custodied by us.
3.3 Escrow Mechanism
The Platform facilitates XRPL Token Escrow (XLS-85) contracts:
- Funds are locked on the XRPL blockchain using crypto-conditions (five-bells-condition)
- Funds are not held in any bank account or custodial account controlled by StudioLedger
- Funds are released only via on-chain cryptographic fulfillment
- Funds may be forfeited (in the case of arbitra dispute outcome) by automatic on-chain transfer to the Platform's XRPL address
See Section 5 (Escrow and Smart Contracts) and Section 6 (Platform Fees) for details.
3.4 Minted Craft Credential (MCC) System
The Platform mints and issues Minted Craft Credentials (MCCs) on the XRPL blockchain:
- Taxon 1: Work Credential — issued upon contract completion and approval, proving the creator successfully delivered work
- Taxon 2: License — issued when an asset is purchased, proving the buyer has rights to use the work
- Taxon 3: Membership Access Pass — issued for ongoing access or loyalty programs
MCCs are non-fungible tokens (NFTs) on XRPL and persist permanently on the blockchain. The Platform does not control or manage MCCs after issuance—they belong entirely to the holder.
4. Blockchain and Cryptocurrency
4.1 XRPL Network
All escrow and settlement transactions on the Platform run on the XRPL (XRP Ledger) blockchain:
- Testnet (
wss://s.altnet.rippletest.net:51233) — for development and testing - Mainnet (
wss://xrplcluster.com) — for production transactions
Your account settings display which network you are connected to. Transactions on Testnet are not real and have no monetary value.
4.2 Multi-Currency Support
The Platform supports:
- XRP (native XRPL currency) — for instant fixed-price asset sales
- RLUSD (stablecoin issued by Ripple) — primary currency for escrow-protected work contracts
- Issued currencies via GateHub: USD, EUR, GBP, AUD, JPY, USDC, USDT
When you use any issued currency, you establish a "Trust Line" on the XRPL, which requires a minimum XRP reserve (0.2 XRP per trust line). See Section 4.4.
4.3 RLUSD Stablecoin
- RLUSD is issued by Ripple and regulated under NYDFS oversight
- StudioLedger does not issue RLUSD and is not responsible for RLUSD regulatory compliance
- Ripple bears all regulatory responsibility for RLUSD
- RLUSD is intended to maintain a 1:1 value with the US dollar, but no guarantee is made
- See Section 12 (Risk Disclosure) for stablecoin issuer risks
4.4 XRP Reserve Requirements
On the XRPL, every account must maintain a minimum XRP balance:
- Base reserve: 1 XRP per account
- Owner reserve: 0.2 XRP per object (trust line, offer, escrow, etc.)
You may not withdraw XRP below these minimums. These reserves are maintained by the XRPL network, not by StudioLedger.
4.5 DEX Swaps
The Platform may offer optional currency conversion via the XRPL Decentralized Exchange (DEX):
- DEX swaps incur a 0.1% platform fee in addition to XRPL network fees
- DEX prices are determined by liquidity pools, not by StudioLedger
- Slippage and price variation may occur
- You assume all risk of adverse price movement
4.6 Irreversibility of Blockchain Transactions
All XRPL transactions are irreversible once confirmed (typically within 3–5 seconds). You acknowledge:
- Transactions cannot be reversed, refunded, or recalled after confirmation
- Incorrect recipient addresses result in permanent loss of funds
- Typos in wallet addresses are your responsibility—StudioLedger cannot recover funds sent to wrong addresses
5. Escrow and Smart Contracts
5.1 XRPL Token Escrow (XLS-85)
Work contracts on the Platform use XRPL Token Escrow:
- Funds are locked on-chain using cryptographic conditions (five-bells-condition)
- Funds cannot be moved, spent, or accessed until conditions are met
- The Platform does not hold or access these funds—they remain on the XRPL
5.2 Escrow Structure
One escrow per milestone. For multi-milestone contracts:
- Each milestone is a separate escrow
- Escrows are independent—completion/failure of one does not affect others
- Each escrow may have a different CancelAfter date (refund deadline)
5.3 CancelAfter Date (Refund Window)
Each escrow has a CancelAfter date set at creation:
- If work is not completed and approved by this date, the marketmaker may cancel the escrow and reclaim funds
- CancelAfter dates are determined during contract negotiation and are shown on the contract preview
- If you accept a contract with a CancelAfter date, you confirm you understand the deadline
5.4 Crypto-Conditions and Fulfillment
Escrow release requires proof of work completion:
- The creator submits deliverables and proof (typically IPFS hash) to the Platform
- The marketmaker reviews and approves (or requests revision)
- Upon approval, the Platform sends a fulfillment condition to the XRPL
- The escrow automatically releases to the creator
The fulfillment condition is cryptographically linked to the deliverable hash, ensuring immutability.
5.5 Platform Fee Mechanics
When an escrow is released (funds transferred to creator):
- The Platform automatically deducts 0.98% of the escrow amount
- This fee is transferred to the Platform's XRPL address via on-chain transaction
- The remaining amount (99.015%) is transferred to the creator
- See Section 6 for full fee details
5.6 Revision Limits
By default, each milestone allows 2 rounds of revisions:
- Round 1: Creator submits work → Marketmaker requests changes
- Round 2: Creator resubmits → Marketmaker approves or requests final changes
- After 2 rounds, the marketmaker must either approve or file a dispute
Custom revision limits may be specified in the contract. Exceeding the limit does not automatically release funds—the marketmaker must take action (approve or dispute).
5.7 Escrow Risks and Limitations
Freeze and Clawback Risk
XRPL supports token "freeze" and "clawback" functionality if configured by the token issuer. This means:
- RLUSD: Ripple has not enabled global clawback for RLUSD, but this could theoretically change
- Issued currencies: GateHub and other issuers may enable clawback on tokens they issue
- If clawback is executed by an issuer, frozen funds or clawed-back tokens could be removed from escrow without warning
This is a blockchain-level risk outside StudioLedger's control. You assume this risk when using issued currencies.
Platform Multisig Risk
The Platform's XRPL address holds all released fees. Planned future enhancement: 2-of-3 multisig approval (user + platform + recovery), but this is not yet implemented. Current risk: single point of failure on the Platform's XRPL account.
5.8 Escrow Cancellation
Either party may initiate cancellation under these conditions:
- Creator: Before marketmaker approval (to abandon the milestone)
- Marketmaker: After CancelAfter date passes (to reclaim funds)
- Dispute resolution: Either party may request cancellation as part of a dispute; platform admins or arbitrators may force cancellation and redistribute funds
Cancellation is final and irreversible.
6. Platform Fees
6.1 Fee Schedule
All fees are published and updated at https://studioledger.ai/fees.
Current fees (as of March 2026):
| Fee Type | Amount | When Applied |
|---|---|---|
| Escrow Release | 0.98% | Upon creator approval and fund release |
| DEX Swap | 0.1% | Optional currency conversion |
| MCC Mint | 0.1 RLUSD | Issued on contract completion (automated) |
| Arbitration (Losing Party) | 5% of disputed amount | Upon arbitration decision; losing party pays |
Example: A 1,000 RLUSD escrow released to creator incurs:
- 1,000 RLUSD × 0.98% = 9.85 RLUSD platform fee
- Creator receives: 990.15 RLUSD
6.2 Fee Changes
The Platform may change fees with 30 days' advance notice:
- Notice is sent via email and displayed on the Platform dashboard
- Users may opt out within the 30-day window (new accounts bound by current fees immediately)
- Existing escrows in progress use fees that were current when the escrow was created
6.3 Fee Transparency
Fees are always shown before you confirm:
- Contract creation
- Escrow release
- DEX swap
- Arbitration initiation
You cannot proceed without viewing the final fee breakdown.
6.4 Refunds
Fees are non-refundable except where:
- An escrow is cancelled before release (no fee charged)
- An arbitration decision results in fee reversal (rare; arbitrator's discretion)
7. Contract Creation and Agreements
7.1 Template-Based Contracts
The Platform provides 6 contract templates. You select a template, fill in details, and generate a smart contract:
- Fixed Price — Single payment on delivery
- Milestone — Multi-phase work with staged payments
- Retainer — Ongoing access to services over time
- Pay-Per-Use — Usage-based billing
- License Deal — Licensing IP with royalties or fixed payments
- Subscription — Recurring billing
Each template defines:
- Deliverable structure
- Payment schedule
- Revision limits
- License terms
- Dispute resolution process
7.2 Immutability via IPFS
The contract's final terms are hashed and uploaded to IPFS (via Pinata). This hash becomes part of the escrow metadata on-chain:
- The IPFS hash cannot be tampered with after contract creation
- Either party can download the original contract from IPFS at any time
- The hash is cryptographically linked to the escrow
7.3 Contract Negotiation
Before an escrow is funded:
- Both parties may propose terms in a negotiation workspace
- Counteroffers update a shared contract preview in real-time
- Either party may decline and walk away (no fee, no escrow)
- When both agree, the contract is locked and escrow is funded
7.4 Legally Binding Agreement
By signing or approving a contract on the Platform, you confirm:
- You have authority to enter this contract
- You are not bound by conflicting agreements
- You understand the terms
- You accept liability for breach
The Platform is a tool to facilitate contracts, but you remain personally liable for performance under the contract. If either party fails to perform, the other party may pursue legal action outside the Platform in addition to filing a dispute.
8. Work Delivery and Acceptance
8.1 Deliverable Submission
The creator submits work and proof of delivery:
- Deliverables are typically uploaded to IPFS and referenced by hash
- The creator provides a description and links to the work
- The Platform records the submission timestamp
8.2 IPFS Hashing
Deliverables are hashed (SHA-256) to create an immutable fingerprint:
- This hash is recorded on-chain as part of the escrow fulfillment
- The hash proves the exact file was submitted and accepted
- Neither party can later claim the deliverable was different
8.3 Automatic Approval (7-Day Window)
If the marketmaker does not respond within 7 calendar days of submission:
- The Platform automatically approves the work
- The escrow is automatically released to the creator
- The creator receives a notification; the marketmaker is notified of auto-release
This rule prevents indefinite stalling and ensures finality.
8.4 Revision Rounds
By default, 2 revision rounds are allowed per milestone:
- Marketmaker requests changes → Creator resubmits (Round 1)
- Marketmaker reviews again → Approves or requests final changes (Round 2)
- After 2 rounds: Marketmaker must approve or file a dispute
The revision count resets to 0 upon auto-approval (if marketmaker does not respond within 7 days).
If the contract specifies a different number of revisions, that custom limit applies instead.
8.5 MCC Issuance
Upon work acceptance (either by marketmaker approval or auto-approval after 7 days):
- A Work Credential (Taxon 1 MCC) is minted and transferred to the creator's XRPL account
- The MCC records: contract ID, milestone completion date, creator address, work hash
- The creator immediately owns the MCC and can transfer, hold, or use it for reputation/arbitration qualification
- MCC mint fee: 0.1 RLUSD (debited from the creator's balance or escrowed amount)
9. Dispute Resolution and Arbitration
9.1 Three-Tier Escalation Process
Tier 1: Direct Resolution (7 Days)
Either party may file a dispute if work is unsatisfactory or timeline is missed:
- The platform notifies both parties
- 7-day window for direct negotiation within the Platform's dispute chat
- Both parties have equal messaging rights
- If both agree on a resolution (e.g., refund, revision, payment split), the escrow is adjusted and released
Tier 2: Platform-Mediated Review (14 Days)
If Tier 1 fails:
- Platform admin reviews all evidence submitted by both parties
- Admin assesses contract terms, deliverables (IPFS hash proof), timeline, and conduct
- Admin makes a non-binding recommendation (or binding recommendation if both parties request it)
- If binding: escrow is adjusted per recommendation and released
- If non-binding: either party may escalate to Tier 3
Tier 3: Community Arbitration (21 Days)
If Tier 2 fails or either party rejects it:
- 3 arbitrators are selected from MCC holders with relevant skill domain credentials
- Arbitrators review the dispute file (contract, evidence, communications, IPFS hashes)
- Each arbitrator votes (majority rules)
- Arbitrator decision is binding and enforced on-chain — funds are redistributed per decision
- The losing party pays 5% of the disputed escrow amount as arbitration fee (capped at the original escrow amount)
- Arbitrator identities are disclosed; conflicts of interest are managed (see Section 15)
9.2 Arbitrator Qualification
To serve as an arbitrator, a user must:
- Hold at least 1 Work Credential (Taxon 1 MCC) from a completed, approved contract
- Have zero active disputes or unresolved conduct violations
- Sign the arbitrator code of conduct
- Have relevant skill domain credentials (optional, but given weight)
9.3 Evidence and IPFS Storage
All dispute evidence is stored:
- User-uploaded files (screenshots, documents, recordings) → IPFS via Pinata, hash recorded
- Contract terms → already on IPFS from contract creation
- Deliverables → already on IPFS from submission
- Communications → stored in Supabase with timestamps
Either party can access and download all evidence at any time.
9.4 Arbitration Fee
The losing party pays 5% of the disputed escrow amount to the Platform:
- If a creator is found liable for missed deadline, they pay 5% of the escrow to the Platform
- If a marketmaker is found to have rejected work without cause, they pay 5% of the escrow
- If both parties are partially at fault, the arbitrator may split the fee or split the escrow instead
This fee comes from the disputed escrow pool, not from outside funds.
9.5 Binding Nature of Arbitration Decisions
Arbitration decisions are binding within the Platform and automatically enforced on-chain via smart contract:
- Funds are redistributed to the winning party per the decision
- The fee is transferred to the Platform
- The decision is recorded immutably on the XRPL
However, either party retains the right to pursue legal action in Australian courts under Australian Consumer Law (ACL) or other applicable law. Arbitration is not a waiver of your legal rights; it is an alternative dispute resolution mechanism exclusive to the Platform.
9.6 Dispute Timelines
- Tier 1: Opened immediately → 7 days for direct resolution
- Tier 2: Escalated on day 7 → 14-day admin review period
- Tier 3: Escalated on day 21 → 21-day arbitration period (vote, decision, on-chain execution)
- Total maximum: ~42 days from initial dispute filing to final arbitration decision
During this time, the escrow remains locked on the XRPL.
10. User Conduct
10.1 Lawful Use
You agree to use the Platform only for lawful purposes:
- No illegal activity (money laundering, sanctions evasion, fraud, theft)
- No financing terrorism or prohibited entities
- No activity violating the laws of any jurisdiction in which you reside or do business
- No circumventing sanctions, export controls, or embargoes
10.2 No Intellectual Property Infringement
By posting work, listings, or communications on the Platform, you represent:
- You own or have rights to all content you upload
- Your content does not infringe third-party copyrights, trademarks, or patents
- You will indemnify the Platform and other users from infringement claims related to your content
See Section 11 (Intellectual Property) for full IP rights.
10.3 No Escrow Manipulation
You must not:
- Create false or inflated contracts to move value without real services
- Collude with another user to artificially increase fees or game the system
- Submit empty or worthless deliverables with intent to trigger auto-approval
- Use the Platform as a money transmitter or remittance service
- Create multiple accounts to circumvent limits or fees
Violation results in account suspension and fee forfeiture.
10.4 AI Disclosure Requirement
If work contains AI-generated content (text, images, code, audio, video):
- You must disclose this in the contract and deliverable description
- Failure to disclose is grounds for dispute and refund
- AI tools must comply with their own licensing (e.g., image generation model terms)
- The Platform does not police AI usage but retains the right to enforce disclosure
10.5 No Multiple Accounts
You must not:
- Create more than one account per person
- Share accounts with others
- Use automated scripts or bots to interact with the Platform
Each person = one account. Violators face immediate termination and fee forfeiture.
10.6 AML and Sanctions Compliance
By using the Platform, you confirm:
- You are not a Specially Designated National (SDN) or otherwise sanctioned person
- You do not reside in a sanctioned jurisdiction (Cuba, Iran, North Korea, Syria)
- You are not on any government watchlist for financial crime
- Your funds are derived from lawful sources
The Platform screens all users against:
- OFAC SDN list
- AUSTRAC watch lists
- International sanctions programs
Violation of sanctions law results in immediate account freeze and possible reporting to authorities.
10.7 Rate Limiting and Abuse Prevention
The Platform may:
- Limit the number of contracts, disputes, or arbitrations you can file per month
- Throttle API requests to prevent abuse
- Suspend accounts showing signs of malicious activity
- Require additional KYC for high-value transactions
11. Intellectual Property
11.1 IP Ownership During Contract
Before work is accepted and full payment is released:
- The creator retains all IP rights in the work
- The marketmaker has limited right to review and use for purpose of acceptance
- The marketmaker cannot copy, distribute, or commercialize unfinished work
11.2 IP Ownership Upon Completion
Upon work acceptance and full payment release:
- IP ownership transfers to the marketmaker, unless a License Deal or custom IP clause specifies otherwise
- The creator retains the right to use the work in their portfolio and for MCC credentials
- The creator may not re-sell or re-license the same work to another marketmaker without explicit permission
11.3 License Deals
For License Deal contracts:
- The creator retains underlying IP ownership
- The marketmaker receives a License MCC (Taxon 2) proving their usage rights
- License terms (exclusive/non-exclusive, territory, modifications, sublicensing) are recorded on the MCC metadata
- The License MCC is immutable and serves as portable proof of rights
Example: A designer licenses a logo to a client under "non-exclusive, worldwide, perpetual, with modifications, no sublicensing." The client receives a License MCC proving these exact rights.
11.4 MCC as IP Record
Minted Craft Credentials serve as permanent, on-chain IP records:
- MCC metadata includes: contract ID, creator address, work hash (IPFS), license terms, issue date
- The MCC proves: who created it, when, under what terms, and (if licensed) who has rights to use it
- MCCs are portable—they move with their holder and are recognized across platforms
11.5 Portfolio and Attribution
Creators may:
- Display completed work in their public portfolio (on StudioLedger)
- Reference contracts by name/description without revealing client identity (unless client consents)
- Hold and display their Work Credential MCCs as proof of expertise
Marketmakers may:
- Display purchased work as part of their business (subject to license terms)
- Reference creators by name with permission (attribution)
11.6 DMCA and Takedown Process
If you believe your IP has been infringed on the Platform:
- Email a detailed notice to legal@studioledger.ai with:
- Your contact information
- Identification of the infringing content
- Identification of your original work and proof of ownership
- Statement under penalty of perjury that you believe infringement is not authorized
- The Platform will investigate within 5 business days
- If infringement is confirmed, the Platform will:
- Remove or disable the infringing content
- Notify the accused infringer
- Recommend legal action if appropriate
The accused infringer may submit a counter-notice asserting that content was posted with authorization. The Platform does not resolve IP disputes—it only enforces its own DMCA policy.
12. Risk Disclosure
12.1 Cryptocurrency and Blockchain Risks
Volatility
Cryptocurrency prices are highly volatile:
- XRP may fluctuate ±10–50% in a single day
- Stablecoins (RLUSD) aim for $1 parity but may deviate
- Currency conversion via DEX locks in a specific price; prices may move against you immediately after
- You assume all risk of price movement
Consensus and Confirmation Risk
XRPL transactions are confirmed by validators:
- Confirmations typically occur within 3–5 seconds
- In rare cases (network congestion, validator failure), confirmation may take longer
- A transaction that "looks" confirmed may theoretically be reversed (ledger consensus failure is extremely rare but theoretically possible)
- Once a transaction is confirmed and the next ledger has closed (typically 10 seconds), it is effectively immutable
Network Amendments and Protocol Changes
The XRPL community may propose and vote on protocol amendments:
- Amendments require 80% validator consensus to activate
- Amendments could change transaction rules, fees, or escrow mechanics
- The Platform will migrate to support amendments, but there may be temporary service disruption
- You assume risk of protocol changes affecting your contracts
12.2 XRPL Validator and Consensus Risk
The XRPL is maintained by a distributed set of validators:
- A majority (>80%) must agree on every transaction
- If validators disagree or fail, ledger consensus could be broken (extremely rare)
- StudioLedger does not operate XRPL validators and cannot control consensus
12.3 Stablecoin Issuer Risk (RLUSD)
RLUSD is issued by Ripple:
- Ripple could theoretically become insolvent, bankrupt, or cease operations
- Ripple's regulatory status could change; NYDFS oversight could be revoked
- If RLUSD backing fails, the token could lose value
- StudioLedger is not responsible for RLUSD issuer solvency—you assume this risk
12.4 Issued Currency and Trust Line Risk
When using GateHub currencies (USD, EUR, USDC, USDT):
- You establish a "trust line" to the issuer
- The issuer could freeze your balance, execute clawback, or cease operations
- GateHub could go insolvent or exit the business
- StudioLedger does not control issuers and cannot recover frozen or clawed-back funds
- You assume all issuer risk
12.5 Irreversibility
All XRPL transactions are irreversible:
- Sending to a wrong address = permanent loss
- Typos, wallet errors, or phishing cannot be undone
- You must verify addresses three times before confirming transactions
- StudioLedger cannot reverse transactions or recover funds sent to wrong addresses
12.6 Private Key and Wallet Risk
If you connect an external wallet:
- You are solely responsible for securing your private keys
- Loss of private keys = permanent loss of funds in that wallet
- Phishing, malware, or human error can result in wallet compromise
- The Platform cannot access, recover, or restore lost private keys
12.7 Platform-Managed Wallet Risk
For users who do not connect an external wallet:
- The Platform generates and manages your XRPL account on your behalf
- The Platform stores your XRPL account information (encrypted)
- A breach of the Platform could expose your XRPL account
- The Platform has implemented standard security measures (encryption, access controls), but no system is 100% secure
- The Platform maintains insurance for custodial risks (planned future enhancement)
12.8 Exchange and Liquidity Risk
DEX swaps execute on the XRPL Decentralized Exchange:
- If liquidity is low, the swap price may be unfavorable
- Slippage (difference between expected and actual price) may occur
- Large swaps may move the market price against you
- A swap that succeeds on-chain but fails in the UI may result in unexpected balance changes
12.9 Tax Risk
Cryptocurrency transactions trigger tax events:
- Each escrow release, DEX swap, and MCC issuance may be taxable income
- You are solely responsible for calculating and paying taxes
- The Platform provides transaction history exports but does not provide tax advice
- Failure to pay taxes may result in penalties, interest, or criminal liability
13. Tax Responsibility
13.1 Your Sole Responsibility
You are solely responsible for:
- Calculating your tax liability on all Platform transactions
- Reporting transactions to your tax authority
- Paying all applicable taxes (income tax, GST/VAT, capital gains tax)
- Maintaining records and receipts
13.2 Transaction History Export
The Platform provides tools to export your transaction history:
- All escrow creations, releases, cancellations, and disputes
- All MCC issuances and transfers
- Timestamps, amounts, currencies, and counterparties
- These exports can be provided to tax professionals or tax authorities
13.3 No Tax Advice
The Platform does not provide tax advice. You should consult a qualified tax professional in your jurisdiction regarding:
- Whether crypto transactions are taxable
- What tax rates apply
- How to calculate gains and losses
- Record-keeping requirements
13.4 Jurisdiction Variability
Tax treatment of cryptocurrency varies by jurisdiction:
- Australia: ATO treats crypto as capital gains or ordinary income depending on context
- USA: IRS treats all crypto as property subject to capital gains tax
- UK: HMRC has specific crypto tax guidance
- EU: VAT/GST may apply; FATCA reporting required
- Your jurisdiction's tax law applies to you, not the Platform's.
14. Privacy and Data
14.1 Privacy Policy
Your use of the Platform is governed by the Privacy Policy. Key points:
- We collect name, email, phone, and government ID (KYC)
- We collect transaction history and contract details
- We do not share PII with third parties (except for regulatory reporting)
- You have rights under Australian Privacy Act 1988 (APPs) and GDPR (if EU resident)
14.2 Data Collection Summary
We collect:
- Account: Name, email, phone, date of birth, government ID, address, photo
- Blockchain: XRPL address, transaction history, balances
- Transactions: Contract details, escrow amounts, deliverable hashes, dispute evidence
- Analytics: IP address, browser/device info, page usage, feature usage
- Communications: Support tickets, dispute messages, emails
14.3 Data Retention
- Account data: Retained for 7 years (AUSTRAC AML/CTF compliance requirement)
- Transaction logs: Retained permanently (blockchain immutability)
- Dispute evidence: Retained for 5 years
- Analytics: Retained for 2 years
Upon account deletion, account-level PII is encrypted/deleted, but transaction and blockchain records persist.
14.4 GDPR and APPs Compliance
- GDPR (EU users): Your data is processed under data processing agreements; you have rights to access, rectification, erasure, portability
- APPs (Australian users): Your data is handled per Australian Privacy Principles; you have privacy rights under the Privacy Act 1988
See Privacy Policy for full details.
15. Community Guidelines
15.1 Professional Conduct
Users must:
- Treat other users with respect
- Communicate professionally in contracts and disputes
- Not harass, threaten, or defame other users
- Not post offensive or discriminatory content
Violations may result in warnings, account suspension, or termination.
15.2 MCC Reputation and Arbitrator Eligibility
MCCs serve as reputation credentials:
- Holding multiple Work Credentials signals a reliable creator
- MCC history is visible on public profiles (if user chooses to display)
- Users with more MCCs may be prioritized as arbitrators
- Users with active disputes or conduct violations are ineligible as arbitrators
15.3 Arbitrator Conflict of Interest
Arbitrators must:
- Not have a financial interest in the dispute outcome
- Not have worked with either party in a current or recent contract
- Disclose any relationships with either party
- Recuse themselves if they cannot be impartial
The Platform screens for conflicts automatically when assigning arbitrators.
15.4 Enforcement
The Platform may:
- Issue warnings for minor violations
- Suspend accounts for repeat violations
- Terminate accounts for serious violations (fraud, harassment, illegal activity)
- Refer criminal conduct to law enforcement
Terminated accounts cannot be reactivated; repeat offenders face permanent bans.
16. Limitation of Liability
16.1 Aggregate Cap
To the maximum extent permitted by Australian Consumer Law (ACL), StudioLedger's total liability to you is capped at the total fees you have paid to the Platform in the 12 months preceding the claim.
Example: If you paid $500 in fees in the past year and suffer a $5,000 loss, the Platform's liability is capped at $500.
This cap does not apply to:
- Death or personal injury
- Fraud or willful misconduct
- Violations of ACL guarantees that cannot be excluded
16.2 Exclusions of Liability
StudioLedger is not liable for:
XRPL and Network Failures
- XRPL consensus failures, network outages, or validator issues
- Lost or delayed transactions due to network congestion
- Validator or RPC endpoint failures
Cryptocurrency and Blockchain
- Volatility or price fluctuations in XRP, RLUSD, or other cryptocurrencies
- Irreversibility of blockchain transactions
- Loss of funds due to incorrect wallet addresses (user error)
- Private key loss or wallet compromise
Third-Party Services
- XRPL validators and consensus providers
- Ripple (RLUSD issuer)
- GateHub and other currency issuers
- Pinata (IPFS provider)
- Google (OAuth provider)
- Wallet providers (Xaman, MetaMask, Phantom, GemWallet, Crossmark)
User Conduct and Contracts
- Quality, timeliness, or legality of work produced
- Breach of contract by other users
- Fraud or misconduct by counterparties
- Disputes between users
Data and Security
- Unauthorized access to your account (unless caused by Platform negligence)
- Viruses, malware, or cyberattacks affecting your device
- Loss of data due to user error or device failure
Indirect Damages
- Lost profits, business interruption, loss of business opportunity
- Reputational harm or emotional distress
- Punitive or consequential damages
Even if the Platform is aware of the possibility of such damages, it is not liable.
16.3 "As-Is" Provision
The Platform is provided "as is" without warranties of merchantability, fitness for purpose, or non-infringement. Use at your own risk.
17. Warranties
17.1 Disclaimer of Warranties
To the maximum extent permitted by law, the Platform, tools, and services are provided WITHOUT ANY WARRANTY, express or implied:
- The Platform may have bugs, errors, or downtime
- Features may be disabled or changed without notice
- The Platform is not guaranteed to be secure, fast, or error-free
- No warranty is given that escrow, MCC, or other features will work as described
17.2 Your Warranty to the Platform
You warrant that:
- You are 18+ years old
- You have authority to enter into this agreement
- Your information is accurate and complete
- You own or have rights to all content you upload
- Your use complies with all applicable laws
- You will not engage in prohibited conduct (see Section 10)
18. Force Majeure
18.1 Events Beyond Control
The Platform is not liable for failure or delay in performance caused by events beyond reasonable control:
Blockchain and Network Events
- XRPL consensus failure or network partition
- Validator majority failure or downtime
- Network congestion causing delayed confirmations
- XRPL protocol forks or amendments
Regulatory Events
- New laws or regulations prohibiting or restricting cryptocurrency
- Government sanctions or embargoes affecting operations
- Regulatory action by AUSTRAC, ASIC, or overseas regulators
- Requirements to block access from certain jurisdictions
External Events
- Cyberattacks on XRPL or major exchanges
- Stablecoin issuer (Ripple) insolvency or cessation
- Currency issuer (GateHub) failure
- Disaster, pandemic, war, terrorism, or civil unrest
Platform Events
- Data center outage or infrastructure failure
- Major security breach requiring emergency shutdown
- Denial of service attacks
In the event of force majeure, the Platform will:
- Notify users as soon as reasonably possible
- Attempt to restore service
- Not be liable for delays or failures during the event
19. Termination
19.1 Termination by the Platform
The Platform may suspend or terminate your account if:
- You violate these Terms
- You violate applicable laws
- You engage in fraud, abuse, or misconduct
- Your account is used for illegal activity
- You fail KYC verification or sanctions screening
- You accumulate multiple unresolved disputes
- Required by law or regulation
Suspension = temporary; account is locked but may be restored. Termination = permanent; account cannot be reactivated.
19.2 Termination by You
You may delete your account at any time via account settings:
- Your profile and personal data are deleted
- Your transaction history is retained for 7 years (AUSTRAC requirement)
- Your XRPL address and MCCs remain on the blockchain (permanent, beyond Platform control)
19.3 Effect of Termination
Ongoing Escrows
- Escrows in progress continue to operate and are settled per their terms
- Either party may still complete milestones, file disputes, or use arbitration
- The Platform continues to enforce escrow mechanics (releases, cancellations) for 30 days after termination
- After 30 days, escrows are frozen and parties must resolve off-platform or via legal action
MCCs and Blockchain Records
- MCCs issued remain in your XRPL wallet and are not deleted
- MCCs are recognized across all platforms that recognize XRPL tokens
- Blockchain records cannot be deleted—they persist permanently
Data Retention
- Personal data (name, email, phone) is deleted, except:
- 7-year retention for AUSTRAC AML/CTF compliance
- Legal hold or litigation preservation if applicable
- Transaction history is retained permanently (blockchain)
19.4 Survival
The following sections survive termination:
- Section 5 (Escrow and Smart Contracts) — escrows continue to operate
- Section 9 (Dispute Resolution) — disputes can still be filed
- Section 11 (Intellectual Property) — IP rights and obligations remain
- Section 12 (Risk Disclosure) — risk acknowledgments persist
- Section 13 (Tax Responsibility) — tax obligations persist
- Section 16 (Limitation of Liability) — liability cap applies to post-termination claims
- Section 21 (Governing Law) — Australian law governs all claims
20. Changes to Terms
20.1 Right to Amend
The Platform may change these Terms at any time. Changes take effect with 30 days' advance notice:
- Notice is sent via email to the address on file
- Notice is displayed in the Platform dashboard
- A new "Last Updated" date is posted at the top of these Terms
20.2 Opt-Out Right
Within the 30-day notice period, you may:
- Review the proposed changes
- Opt out (delete your account) to avoid acceptance
- If you continue using the Platform after 30 days, the new Terms automatically apply
Changes that materially reduce your rights (e.g., higher fees, lower protections) give you 30 days to opt out. Changes that materially increase your rights (e.g., lower fees, better arbitration) take effect immediately or with shorter notice.
20.3 Dispute of Terms
If you dispute the validity of a new term, you may file a dispute with the Platform:
- Within 30 days of receiving notice
- Explaining why the change violates your rights under law
- The Platform will escalate to senior review (not standard arbitration)
21. Governing Law and Jurisdiction
21.1 Applicable Law
These Terms and all matters relating to your use of the Platform are governed by the laws of Australia, specifically:
- Common law as applied in Australian courts
- Australian Consumer Law (ACL) — Schedule 2, Competition and Consumer Act 2010
- Privacy Act 1988 (Cth)
- AML/CTF Act 2006
- Any relevant state laws of New South Wales (StudioLedger's registered location)
21.2 Dispute Resolution
Before litigation, you may pursue:
- Informal resolution — Contact support@studioledger.ai
- Platform arbitration — Use the 3-tier dispute process (Section 9)
- Mediation — Mutually agreed neutral mediator
- Legal action — Australian courts (see below)
21.3 Jurisdiction and Courts
You and the Platform irrevocably consent to the exclusive jurisdiction of:
- Federal Court of Australia
- District/Supreme Court of New South Wales
- Or any other Australian court with jurisdiction
Either party may bring proceedings in any Australian court. You waive any objection based on inconvenient forum.
21.4 Waiver of Jury Trial
To the extent permitted by law, both parties waive the right to a jury trial and agree to trial by judge alone.
21.5 Class Actions
You agree that disputes will be resolved on an individual basis:
- You will not participate in class actions or collective proceedings against the Platform
- Each dispute is independent and separate
- Arbitration awards cannot be consolidated
Exception: You may join a government or regulatory investigation or action (e.g., AUSTRAC investigation).
21.6 No Waiver of Consumer Rights
Nothing in these Terms waives your rights under Australian Consumer Law, including the right to compensation for misleading or deceptive conduct, or failure to provide goods/services of acceptable quality.
The Platform cannot exclude liability for:
- Death or personal injury caused by Platform negligence
- Unconscionable conduct
- Misleading or deceptive conduct
- Breach of the non-excludable guarantees under ACL (s139A)
22. Contact Information
22.1 Customer Support
For general inquiries and account issues:
- Email: support@studioledger.ai
- Response time: 24–48 hours (business days)
22.2 Legal and Compliance
For legal notices, DMCA takedowns, and regulatory inquiries:
- Email: legal@studioledger.ai
- Mailing address: [To be completed by legal team with registered office address]
22.3 Disputes and Arbitration
For filing disputes or escalations:
- Email: disputes@studioledger.ai
- Response time: Within 24 hours of filing
23. Severability
If any provision of these Terms is found to be invalid, unenforceable, or contrary to law by a court or regulator, that provision will be severed (removed):
- The remaining Terms continue in full force
- The invalid provision will be reinterpreted to the maximum extent permitted by law
- If the invalid provision is essential (e.g., liability cap), the parties will negotiate a replacement
24. Entire Agreement
These Terms, together with:
constitute the entire agreement between you and StudioLedger regarding the Platform. They supersede all prior negotiation, understanding, and agreement (written or oral) on this subject matter.
No other terms, conditions, representations, or warranties apply unless explicitly incorporated in writing and signed by both parties.
25. Waiver
The Platform's failure to enforce any right or provision does not constitute a waiver of that right:
- Not responding to a violation does not mean it is permitted
- Lenient enforcement on one occasion does not set a precedent
- The Platform may enforce strict compliance at any time
26. Assignment
You may not assign, transfer, or sublet your account or rights under these Terms without the Platform's written consent.
The Platform may assign its rights and obligations under these Terms to a successor (acquisition, merger, restructuring) with 30 days' notice. You may opt out if the assignment materially reduces your rights.
Acknowledgment
By creating an account and using StudioLedger, you acknowledge that:
- ✓ You have read and understood these Terms of Service
- ✓ You are 18 years or older and legally able to enter into this agreement
- ✓ You agree to all fees and charges disclosed in the Fee Schedule
- ✓ You understand and accept the risks disclosed in Section 12 (Risk Disclosure)
- ✓ You are not a sanctioned person or resident of a sanctioned jurisdiction
- ✓ Your funds are derived from lawful sources
- ✓ You accept Australia as the governing jurisdiction
- ✓ You will comply with all applicable laws in your jurisdiction
Legal Disclaimer
⚠️ IMPORTANT: This document should be reviewed by a qualified Australian lawyer before being used in production. This template has been prepared based on general legal principles and the project specifications provided, but it does not constitute legal advice and may not fully comply with:
- Australian Consumer Law (2010)
- Privacy Act 1988 and Australian Privacy Principles
- AML/CTF Act 2006 and AUSTRAC requirements
- State-specific laws of New South Wales
- ASIC regulations regarding financial services
- GDPR (if serving EU residents)
- Specific stablecoin and cryptocurrency regulations that may change
Before launching the Platform, a qualified lawyer with expertise in:
- Australian commercial and consumer law
- Cryptocurrency and blockchain law
- AUSTRAC and AML/CTF compliance
- Privacy and data protection law
should review and finalize these Terms. Jurisdiction selection, liability limitations, dispute resolution, and regulatory compliance provisions may require modification based on current legal precedent and regulatory guidance.
End of Terms of Service
StudioLedger Terms of Service v1.0 Last Updated: March 2026 © 2026 StudioLedger Pty Ltd (ACN 696 549 809 | ABN 31 696 549 809). All rights reserved.